客户信函生成_client-letter
以下为本文档的中文说明客户信函技能是一个面向法律诊所的常规客户函件生成工具通过预设模板快速生成各种标准信函。它的功能覆盖预约确认函、文件请求函、简单的状态更新通知等日常通信需求。使用场景非常明确法律诊所的学生需要发送大量常规信函时该技能可以从模板中快速生成避免每周重复输入相同内容。其范围严格限定在常规通信实质性建议、坏消息传达、案件策略讨论等不在其列这些需要 /status client 或直接对话来完成。该技能的核心特点在于教育导向和模板化设计。它不仅仅是一个信函生成器更是一个教学工具通过阅读诊所的指导标准和实践领域的监管指南了解教学姿态设置为学生提供适当的指导程度。如果设置为指导模式它会促使学生自己思考如果设置为示范模式它会直接展示最佳实践。设计原则强调专业监督和安全网所有信函生成后都需要经过监管流程。对于法律诊所的学生和教师来说这是一个既提高效率又保障教育质量的平衡工具。该技能的设计充分考虑了实际使用场景中的需求多样性和复杂性通过模块化的功能组织和清晰的接口定义使得用户能够快速上手并高效完成目标任务。它不仅在功能上全面覆盖了核心需求还通过灵活的配置选项和可扩展的架构设计为深度用户提供了丰富的自定义空间。无论是初学者还是专业Client Letter: Routine CorrespondencePurposeClinics send a lot of routine correspondence: “your appointment is Tuesday at 2pm,” “please bring your lease,” “we filed your answer.” This skill handles those from templates so students aren’t typing the same letter every week.Scope: routine only.Substantive advice, bad news, case strategy — those are/status clientor a conversation, not a template letter.Load context~/.claude/plugins/config/claude-for-legal/legal-clinic/CLAUDE.md→ plain-language standards, supervision style, clinic contact info.Pedagogy checkRead the supervisor guide for this practice area at~/.claude/plugins/config/claude-for-legal/legal-clinic/guides/practice-area.md. Check thepedagogy_posturesetting:guide(default):Produce the structure and the checklist (required elements, plain-language targets, sign-off per student practice rule). Ask the student to draft each section. Give feedback on their draft (register, reading level, required elements, what they missed). Offer to fill a section only when the student has tried once.assist:Produce the letter. Flag items for student review. The student edits and learns by reviewing.teach:Don’t produce the letter. Ask the student to draft it. Give feedback. Ask leading questions when they’re stuck. Only show a model paragraph after two attempts, and only the section they’re stuck on. Track what they got right and wrong so the supervisor can see progress.If no guide exists, useguide. If the guide exists but doesn’t set a posture, useguide.Whatever the posture, the output always includes: “Pedagogy mode: [assist/guide/teach]— set by your supervisor’s guide. This means I [description of what the student did vs what the skill did].”Sign-off and student-attorney disclosureCheck your jurisdiction’s student practice rule for required disclosure language in letters signed by a law student. Some jurisdictions require specific forms; most require that the student identify themselves as a law student / certified legal intern and identify the supervising attorney. The templates below use a generic form — conform the sign-off to your rule before sending.Letter typesReview label goes OUTSIDE the letter.The[AI-ASSISTED DRAFT — requires review per plugin config supervision step]tag is a note to the student, not part of the letter body. Place it above the rendered template (or in a header the student deletes before sending), never inside the fenced letter content. If it ends up in the client-facing copy, the skill has failed.Appointment confirmationReview label for the student (not for the client — strip before sending):[AI-ASSISTED DRAFT — requires review per plugin config supervision step]Dear [Client], This confirms your appointment with [Clinic name]: **Date:** [date] **Time:** [time] **Where:** [address / room / or by phone at [number]] **With:** [student name] **Please bring:** [documents needed — from case notes or leave as prompt for student to fill] If you need to reschedule, call us at [clinic phone] at least 24 hours before. [Student name] Law Student, Certified Legal Intern Under the supervision of [Supervising Attorney] [Clinic name] | [phone] | [hours]Document requestReview label for the student (not for the client — strip before sending):[AI-ASSISTED DRAFT — requires review per plugin config supervision step]Dear [Client], To move your case forward, we need the followi ng documents from you: - [Document 1 — e.g., Your lease agreement] - [Document 2 — e.g., The notice you received from your landlord] - [Document 3] **How to get them to us:** [drop off at clinic / email to [address] / bring to next appointment] **Please send by:** [date — if theres a deadline, say why: We need these by [date] so we can file your answer before the court deadline.] If you dont have some of these or arent sure what we mean, call us at [clinic phone] and we can help. [Student name] Law Student, Certified Legal Intern Under the supervision of [Supervising Attorney] [Clinic name] | [phone] | [hours]Brief status updateFor routine “we filed it” / “we’re waiting” updates. (Fuller status updates →/status client.)Review label for the student (not for the client — strip before sending):[AI-ASSISTED DRAFT — requires review per plugin config supervision step]Dear [Client], Quick update: [one-line what happened — We filed your answer with the court on [date] / We sent the demand letter to your landlord on [date]]. **Whats next:** [one line — Were waiting for their response / The court will schedule a hearing and let us know the date]. You dont need to do anything right now. Well let you know when we do. [Student name] Law Student, Certified Legal Intern Under the supervision of [Supervising Attorney] [Clinic name] | [phone] | [hours]Before sendingSending a letter to a client is a consequential action. This plugin’s gate is the supervision workflow described in## Supervision stylein~/.claude/plugins/config/claude-for-legal/legal-clinic/CLAUDE.md, reinforced by the Part 0 role check that confirms a licensed supervising attorney owns the clinic setup. That gate still holds: every letter clears review before it leaves the clinic.Before sending any of the letters above, confirm:The draft has been reviewed per the supervision protocol in~/.claude/plugins/config/claude-for-legal/legal-clinic/CLAUDE.md(queue / flag / lighter-touch).All internal review labels ([AI-ASSISTED DRAFT], any[VERIFY]or[FACT NEEDED]tags) have been removed from the client-facing copy.The sign-off conforms to your jurisdiction’s student practice rule for law-student-signed correspondence.This is a student draft for supervising-attorney review, not a final letter.Sending it has legal consequences for the client and may constitute legal advice or communication on the client’s behalf. A licensed supervising attorney reviews, edits, and signs off before the letter leaves the clinic. Do not send without supervisor approval.Plain-language checkPer~/.claude/plugins/config/claude-for-legal/legal-clinic/CLAUDE.mdstandards. Short sentences. No jargon. Reading level target enforced. If a template above includes a legal term the client might not know, explain it the first time: “We filed your ‘answer’ — that’s the document that tells the court your side of the story.”Supervision routingPer~/.claude/plugins/config/claude-for-legal/legal-clinic/CLAUDE.md. Routine correspondence may or may not be a flag trigger depending on the supervision style the professor chose. If lighter-touch: these go out after student review without a queue step. If formal queue: even routine letters queue.What this skill does NOT doSubstantive advice.If the letter would say “here’s what I think about your case” or “here’s what you should do,” that’s not routine — that’s/status clientor a conversation with the professor first.Bad news.Case closing, adverse ruling, can’t-help — those need thought, not a template. Flag for professor.Anything to opposing counsel or a court.Different audience, different skill (/draftor/status court).